Energy Deregulation FAQS

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Q: Why can I choose a new energy supplier?
A: As a result of energy deregulation, you can now choose to buy your energy from a different provider than the local distribution utility in your area. These competing companies are called retail energy providers and now own the power generation plants.

Q: Who will deliver my electric or natural gas if I switch?
A: Your current Transmission and Distribution Utility will continue to deliver your electricity and/or natural gas. Your local utility company still responds to service interruptions and continues to maintain the poles, wires and pipelines. You will continue to receive the same reliable service you are used to with your local utility company, regardless of which energy provider you switch to.

Q: If I switch will the reliability of my electric or natural gas service change?
A: No. Regardless of which energy provider you choose, your electricity and natural gas will continue to be delivered safely and reliably by the local utility company which is still regulated by the Public Utility Commission.

Q: What happens if I have an emergency or power outage?
A: Since your local utility company is still responsible for the maintenance and repair of the poles and wires, you would call them in the event of an emergency or power outage.

Q: Who will the bill come from?
A: Once you have chosen an energy supplier, there are two different scenarios that can occur.  One is that you will receive two separate bills – one from your distribution company and one from your competitive power supplier.  The other scenario would be a single bill – it would be a combined bill that would contain both the distribution company’s charges and the competitive power supplier’s charges. It all depends on the supplier that you choose and their arrangement with the distribution company. In most cases you will simply continue to receive one bill from your utility.

Q: Why use a site like
A: The answer is simple: we save you time and money. It is our job to sort out all of the offers in your market and show them to you in a logical way. If a telemarketer calls your home and you switch over the phone you just made a decision with only one piece of data, if may not have been that great of a deal. We are here to show you a bigger picture of your market and help you get the best price possible! The best part is there is no cost to using our site, we get paid by the energy providers when you click "Sign Up" and immediately sign up on their website. So always make sure you start your search here.

Q: Will I notice a change of service when I switch my energy provider?
A: No. No matter which energy provider you choose, your energy will continue to be delivered safely and reliably by the local utility company.

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